Le Visage Product Return or Exchange Policy
Please read Le Visage’s return and exchange policies below prior to submitting a request:
- Gift Cards are available for any amount and may be used towards products and services. They cannot be returned, refunded, or redeemed for cash. They do not expire.
- Makeup and lip gloss are not eligible for return or refund.
- Eligible products must be returned within 30 days of delivery.
- All returns must be shipped through UPS or FedEx. No returns will be accepted through USPS.
- Shipping on any return is at consumer cost.
- Products must be returned sealed, unopened and unused in order to receive an exchange or refund.
- Le Visage Spa will not issue an exchange or refund until the package is received and reviewed.
- Products cannot be returned due to allergic reaction.
- Complete and submit the product return request form here. Please allow 48 hours for a response with further instructions on how to move forward with your return.
All return correspondence is conducted via email.